With this new status, we have met the requirements for the Select segment and strengthened our partnership with ServiceNow. Behind this achievement are our team’s dedication, our customers’ trust and the work we deliver together.
Where we stand in the Partner Program
ServiceNow distinguishes between five partner segments: Registered, Select, Premier, Elite and Global Elite. These reflect partners’ competencies, capabilities and demonstrated customer success.
Select marks the next step in our journey, with Premier as the next segment. For us, this provides a clear direction: deepen our expertise, expand our capabilities and grow alongside our customers.
Our direction for the coming years
We want to develop nowXperts as a partner for organisations looking to achieve tangible improvements with ServiceNow. To support this ambition, we plan to invest in expertise, certifications and the continued development of our consulting services.
Our goal is to support customers reliably from platform strategy through implementation. Clear responsibilities, trusted data and processes that work in everyday practice form the foundation. By strengthening these capabilities, we also aim to progress within the Partner Program.
AI will play a central role
Artificial intelligence will be a key part of this journey. We want to help our customers identify valuable use cases and integrate AI effectively into their existing workflows.
Our focus is on practical applications that make work easier: finding knowledge faster, handling recurring requests and automating tasks with AI agents.
Reliable solutions require more than technology. Data quality, clear permissions, traceable decisions and employee adoption need to be considered from the outset. We will continue to build our expertise in these areas, helping organisations move from their first idea to productive use.
Growing together
Thank you to our team for your dedication, to our customers for your trust and to ServiceNow for the collaboration. A special thank you goes to Frank Goldau for his commitment to developing our partnership.
Our new badge reflects the progress we have made. Over the coming years, we look forward to building on this foundation and helping our customers achieve even more with ServiceNow.
