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Elite ServiceNow Professionals

Strong performance. Clear quality. Experienced experts.

If you are looking for an experienced ServiceNow team for the German market that understands German customer requirements and is available under a flexible body-leasing model at attractive terms, talk to us — we will quickly provide the right professionals to meet your needs.
CSAT Rating
5
ServiceNow Certifications
88+
International Projects
45+
ServiceNow Topics
30+

Where ServiceNow projects meet strong teams

With ServiceNow Professionals on Demand from nowxperts, you get the right expertise exactly when you need it — quickly available, flexibly deployed, and tailored to your specific requirements, helping you accelerate projects, avoid bottlenecks, and maximize the value of your ServiceNow platform.

ServiceNow Technical Consultant

Rakshit Patil

ServiceNow Experience: 1.5+ years

Modules:
ITSM (Incident, Problem, Change, Knowledge), Service Catalog, AI Agents, Robotic Process Automation, Process Mining

Industry Experience:
Cybersecurity

Certifications:
CIS – ITSM, CAD, CSA, Micro-Certifications (Flows, Integration Hub, ATF), Delivery Accreditations (AI Agents, Automation Center, Process Mining, RPA)

Sr. ServiceNow Technical Consultant / Architect

Asif Mohammad

ServiceNow Experience: 8 years

Modules:
SPM, ITSM, CSM, HRSD, CMDB, Discovery, Service Portal, Knowledge Management, Performance Analytics, SAM (Agent Client Collector)

Industry Experience:
Finance, Banking, Insurance, Optical Systems, Healthcare, Gaming, Chemicals, Travel, Plumbing/Heating/Air Conditioning, Energy, Retail, Automotive, Pharma

Certifications:
CAD, CSA, CIS – Discovery, CIS – Data Foundations, Suite Certification – Data Foundations, Now Assist for ITOM Implementer, Micro-Certifications (Flow Designer, ATF, CMDB Health)

ServiceNow Technical Architect

Ian-Thoren Thelen

ServiceNow Experience: 5 years

Modules:
ITSM, CSM, Service Portal, Service Catalog, Knowledge Management, WSD, CMDB / CSDM, SPM

Industry Experience:
Public Sector, IT Managed Service Provider

Certifications:
CTA, CSA, CAD, CIS-CSM, CIS-ITSM, ITIL v4 Foundation

ServiceNow Senior Technical Architect

Lakshmi

ServiceNow Experience: 10 years

Modules:
HRSD, GRC, SecOps, ITSM, SAM, CSDM, CSM, Strategic Portfolio Management (SPM), Event Management

Industry Experience:
Semiconductor Industry, Enterprise Software, Financial Services, Insurance & IT Services

Certifications:
CTA, 7 ServiceNow Certifications (including CIS-SPM, CIS-Third Party Risk Management, CIS-SIR, CIS-HRSD, CIS-CSM), Certified ServiceNow ArchX, AWS Tech Essentials, ITIL Service Transition, PMI Agile Certified

ServiceNow Developer

Tirugu Siva Ganesh

ServiceNow Experience: 3.2 years

Modules:
ITSM, CSM, APM, Service Catalog, Knowledge Management, Performance Analytics

Industry Experience:
Tourism, Automotive, E-Commerce, Service, Banking

Certifications:
CIS-CSM, CIS-ITSM, CIS-APM, CAD, CSA, Micro-Certifications (Flow Designer, Virtual Agent, Platform Analytics, Agile & Test Management, Playbooks, UI Builder), Delivery Accreditations (Now Assist ITSM/CSM, AI Agents)

Senior ServiceNow Technical Consultant

Sivaranjan Kumar C

ServiceNow Experience: 7 years

Modules:
HRSD, ITSM, Service Catalog, Knowledge Management, Service Portal, UI Builder, Employee Center Portal

Industry Experience:
Tourism, Telecommunications, Automotive, Banking, Apparel, Insurance

Certifications:
CIS-HRSD, CIS-ITSM, CAD, CSA, Now Assist for HRSD, Micro-Certifications (Integration Hub, Virtual Agent, Predictive Intelligence, Platform Analytics)

Senior ServiceNow Technical Consultant

Radhika M

ServiceNow Experience: 7 years

Modules:
SPM, ITSM, Service Portal, Service Catalog, Integration Hub, Knowledge Management, HRSD, CMDB

Industry Experience:
Finance, Insurance, Optical Systems, Chemicals, Tourism, Apparel, Waste Management, Betting, Digital Automation, Healthcare, Battery Storage Solutions, Energy

Certifications:
CIS-Data Foundations (CMDB & CSDM), CIS-HRSD, CIS-SPM, CAD, CSA, Employee Center Accreditation

Senior ServiceNow Technical Consultant

Srujani G

ServiceNow Experience: 10 years

Modules:
HRSD, ITSM, CSM, Discovery, Service Portal, Service Catalog, Knowledge Management, GRC (Policy and Compliance), SecOps, Asset, CMDB

Industry Experience:
Healthcare, Apparel, IT, Intranet, Retail, Telecommunications, Public Utilities & Transport, Energy Industry, Manufacturing, Industrial Automation, IT Services

Certifications:
CIS-HRSD, CIS-ITSM, CIS-CSM, CIS-Discovery, CIS-Data Foundations (DF), CAD, CSA, ITIL v3 Foundation, Delivery Accreditation (Now Assist for HRSD)

Elite ServiceNow Professionals

ServiceNow Professionals on Demand

Scale your ServiceNow initiatives with experienced experts. Flexible resourcing models, fast availability, and proven expertise for the implementation, operation, and further development of your ServiceNow platform.

Seamless integration

Resources work as an integrated part of your existing team setup.

Cost-efficient models

Attractive daily rates with high professional quality.

Proven delivery standards

Agile ways of working, clear governance, and structured documentation.

Fast scaling

Access to a large talent pool with short-term availability.

Expertise by conviction

„For me, ServiceNow is more than a platform. It is the opportunity to solve complex requirements in a structured, clean, and sustainable way.“
ServiceNow Workflow / Automation Engineer
„Every project is different. That is exactly what motivates me: new challenges, new architectures, new ways to use ServiceNow in the best possible way.“
ServiceNow Architekt
„I love creating real value with ServiceNow — when processes suddenly work and customers become noticeably more efficient.“
ServiceNow Platform Administrator
Experts Who Make ServiceNow Perform

Your ServiceNow project is in the best hands.

Our ServiceNow experts are typically available within 1–3 weeks, are carefully selected through reference projects, certifications, and structured evaluations, collaborate seamlessly across time zones thanks to defined overlap hours and clear handovers, and are exclusively dedicated to you under the dedicated model — ensuring predictable delivery, high quality, and sustainable project success.
100 +

Projects in Germany

88 +

ServiceNow Certifications

98%

Success rate

FAQ’s

How quickly can ServiceNow experts start?

Typically, we provide suitable experts within 1–3 weeks. For urgent needs, we can also explore faster placements from our available talent pool.

How do you ensure the quality of your experts?

All professionals go through a structured selection process:

  • Verified project experience
  • Relevant ServiceNow certifications (e.g., CSA, CAD, CIS, CTA)
  • Technical interviews and assessments
  • Proven track record in international projects

This ensures you receive high-quality experts with a strong delivery focus.

What engagement models do you offer?

We provide flexible engagement options:

  • Body leasing / individual resources
  • Dedicated teams
  • Project-based support

All models can be tailored to your specific project and organizational needs.

How do the resources integrate into existing teams?

Our experts seamlessly integrate into your setup:

  • Work within your existing tools and processes
  • Participate in agile ceremonies (Scrum, SAFe, etc.)
  • Ensure defined overlap working hours
  • Follow clear communication and handover structures
Which ServiceNow areas do you cover?

We support the full platform, including:

  • ITSM, CSM, HRSD
  • SPM and governance
  • CMDB / CSDM & Discovery
  • Automation (Flow Designer, RPA, AI Agents)
  • Service Portal & Employee Center
  • Performance Analytics & reporting
How flexible is resource scaling?

Highly flexible. You can:

  • Scale up quickly
  • Reduce capacity when needed
  • Adjust profiles depending on project phases

This keeps you agile without long-term commitments.

How do you handle collaboration across time zones?

We ensure:

  • Sufficient working hour overlap
  • Structured handovers
  • Regular alignment meetings

This guarantees smooth delivery in international setups.

How is governance and quality ensured?

Our experts follow proven delivery standards:

  • Agile methodologies (Scrum / Kanban)
  • Clear documentation and architecture principles
  • Regular reviews and quality checks
  • Transparent progress and KPI reporting
What is required on the client side?

For a smooth start, we recommend:

  • A dedicated point of contact / Product Owner
  • Clearly defined requirements or backlog
  • Access to relevant systems and tools

We’re happy to support you in setting up these foundations.

What happens after go-live?

We continue supporting you with:

  • Ongoing operations and enhancements (AMS)
  • Backlog prioritization and release management
  • KPI tracking and optimization
  • Automation and platform roadmap development
How do we get started?

It’s simple:

  1. Define your needs (role, skills, start date)
  2. Receive matching profiles
  3. Conduct interviews
  4. Start onboarding

👉 From request to expert in just a few days

CONTACT

Harald Jäger

Fast to onboard. Proven in delivery.
Dedicated to your success.

nowXperts GmbH
Krautgartenweg 37
60439 Frankfurt am Main